Category Archives: Promotions/Tactics

Marketing is Fun, Differentiation is Hard. Part 3 of 3.

This is the final post in a three-part series this week on marketing differentiation.

Part 1 highlighted New York City wine retailer Taste Wine Company (User Experience Innovation Creates New Kind of Wine Store). The innovative idea propelling this new venture: shoppers can taste every bottle before buying!

Part 2 featured European hotel brand Mama Shelter, and their USA launch in Los Angeles (Redefining the Boutique Hotel Experience for an American Audience).


In this final installment, we’ll take a look at the Jewish National Fund (JNF). Why did a nonprofit best-known for planting trees in Israel participate at this year’s South by Southwest® (SXSW®) festival?

Kosher Carne - JNF at SXSW 2015

“Meet Me at My Place” or Create Experiences Where Your Customers Are

It’s a common marketing desire:  How can we broaden our reach and attract new customers? Continue reading

Creative, Multipurpose Packaging Drives Customer Engagement – And Hopefully Sales

Packaging can play a role in delivering your marketing objectives.

Get some creative packaging ideas into your marketing mix by giving this topic attention and focus during your plan development process.  While “package design” or graphics tends to get more attention, don’t overlook opportunities to leverage the actual product container (“structural packaging”).

Plus, depending on your product or service, there may be integrated, total experience, packaging-related benefits and/or news you can create.

Here are two recent examples that caught my attention.  They’ll give you some food-for-thought this summer.

KFC Germany's Bluetooth tray liner. Translation: Try the zinger burger. Credit: photo from KFC video.

KFC Germany’s Bluetooth tray liner. Translation: Try the zinger burger. Credit: photo from KFC video.

Bluetooth Tray Liner Keyboard – KFC Germany

For fast-food marketers like KFC, creating news and staying top-of-mind with customers are always primary objectives.  But there are only so many price-oriented product promotions to roll out.

Plus, since some of the KFC menu items are eat-with-your-hands foods, it can be difficult, or should we say greasy, to operate a smartphone at the same time.

So, while their American colleagues are pushing the return of Colonel Sanders, the German KFC team (and partner Serviceplan) came up with a clever idea.  They turned a common tray liner into a useful tool – a Bluetooth connected “Tray Typer” keyboard for smartphones and other mobile devices. Continue reading

US Senator Politicizes National Guard-NFL Team Sports Marketing

Controversy has arisen about marketing sponsorship programs between NFL teams and the National Guard/Department of Defense.

US Senator Jeff Flake (R – Arizona) singled out the New York Jets in an April 30th press release, declaring  an “egregious and unnecessary waste of taxpayer dollars by the New Jersey Army National Guard (NJARNG).”

It’s part of his #PorkChops series highlighting what he perceives to be government waste.  The story was reported locally in New Jersey on May 8th (Christopher Baxter and Jonathan D. Salant of NJ Advance Media for NJ.com).


Let’s explain what happened and then assess.

Credit:  NJ National Guard.

Credit: NJ National Guard.

The New Jersey National Guard (NJARNG) paid for a marketing sponsorship with the New York Jets the past four seasons (2011 to 2014).  The components were relatively standard fare for sports sponsorships.

Key features included:

  • Allow 10 NJARNG Soldiers to attend the Jets’ Annual Kickoff Lunch in New York City.  At the luncheon, the Soldiers will have the opportunity to meet and take pictures with various members of the Jets organization for promotional use for recruiting and retention purposes for the NJ Army National Guard.
  • In-stadium branding on monitors; Facebook social media promotion.
  • Allow NJARNG to participate in the Jets Hometown Huddle charity event in which Jets players and coaches will work side by side with the Soldiers to build or refurbish a community asset. i.e., build a new playground, rehab an existing park, etc. for promotional use for recruiting and retention purposes for the NJ Army National Guard.
  • 24 Game Access Passes.
  • Use of Atlantic Health Jets Training Center for up to 100 attendees to conduct formal meeting or event.
  • A videoboard feature – Hometown Hero.  For each of their 8 home game, the Jets will recognize 1-2 NJARNG Soldiers as Home Town Heroes.  Their picture will be displayed on the videoboard, their name will be announced over the loud-speaker, and they will be allowed to watch the game, along with 3 friends or family members, from the Coaches Club.

Total payments from the Department of Defense and the New Jersey National Guard to the Jets over four years were $377,000.

What’s so controversial, you may be wondering?

After all, we’re used to seeing a variety of marketing communications geared to promote recruitment for the various branches of the armed forces and to keep brand awareness strong (no complaints for The Few, The Proud, The Marines, I don’t think).

When we cut to the chase – shock and awe – politics are driving this controversy!


Let’s sort it out.

To begin, Flake’s press release is sensationalized, incomplete and out of context. Continue reading

“Magic Hour” is Real Deal Marketing for European Outdoor Clothing Brand

European outdoor clothing brand Peak Performance is running some outstanding marketing right now.

The brand, founded in Sweden in 1986, is owned by the Danish IC Group.  They sell clothing that caters to five broad target sectors: ski, outdoor, running, mountaineering, golf and bike.

I was not familiar with Peak Performance until I saw this advertisement (thanks Creativity):

It’s rare to see such marketing harmony between advertising, positioning, branding and promotion.  That’s why the Magic Hour marketing concept is terrific.

Specifically, the marketing/advertising idea captures the pure brand essence.  It delivers the brand idea in a stimulating way that makes core consumers, and maybe even potential consumers, want to get outside, be active and enjoy life.

What is the brand?

Peak Performance is a lifestyle brand with a real story and long history. The Peak Performance consumer is not divided into age groups or by gender.  We simply call our core consumers “Social Adventurers.” Continue reading

Florida Beach Targets Freezing Millennials with Eye-Catching Street Marketing

You might not think a well-known Florida beach would need to do much marketing, especially during this cold winter of 2015.

But the professional tourism generators in St. Petersburg/Clearwater think otherwise.

For 2015, the team at Visit St. Pete/Clearwater (VSPC, part of the St. Petersburg/Clearwater Area Convention & Visitor Bureau) has injected a healthy dose of creative street marketing.

They’ve launched a guerrilla marketing campaign to target young travelers in New York and Chicago.

Credit: Visit St. Pete/Clearwater via Tampa Bay Business Journal.

Visit St. Pete/Clearwater 2015 marketing. Credit: Visit St. Pete/Clearwater via Tampa Bay Business Journal.

Beginning in late January and continuing into February, hired crews built real snowmen around landmark New York City locales.  The snowmen were outfitted with signs touting messages such as “Even I’ve had enough,” and “Get me outta here.”

 

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Sports Marketing Triple Play: Team, Retailer, Shoppers Win in Free Furniture Promo

Credit: Ashley Furniture - College Station, TX.

Credit: Ashley Furniture – College Station, TX.

The Texas A&M football team made a lot of furniture shoppers very happy last week when they beat South Carolina 52-28.

The margin of victory in A&M’s season-opening win meant that customers of Ashley Furniture HomeStore in College Station, TX would get their just-purchased furniture for free.

It was an exciting moment for the team, store and customers.  Maybe not so much for the insurance company.  Learn more in this mini case study, plus four keys to your sponsorship and sports marketing success.


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Humorous Twitter Character Fights Severe Drought in California

Changing behavior is one of the hardest things to do in marketing.

In drought-stricken California, the nonprofit Southern California Water Committee (SCWC) has rolled-out a creative marketing campaign to persuade consumers to conserve water.

Photo: Southern California Water Committee.

Photo: Southern California Water Committee.

Continue reading